Returns Policy
Last updated: April 10, 2026
No Returns on Digital Products
All products sold by NeedTheWords are digital downloads. Because digital products are delivered instantly and cannot be returned, all sales are final.
What This Means
- We do not accept returns for downloadable files, templates, or digital guides.
- We do not offer refunds for change of mind, accidental purchase, or failure to read the product description before buying.
- Please review each product page carefully before completing your purchase.
Download or Delivery Problems
If you have a legitimate technical problem, such as a broken download link, corrupted file, or delivery issue, we will fix it.
Contact us at walter@needthewords.com and include the email address used at checkout plus the product name.
Contact
Questions about this policy can be sent to walter@needthewords.com.